A positive letter of recommendation by senior alumni from college or by a former employee generally pushes the candidate further by highlighting the positive aspects that will enhance their career. In contrast, a negative recommendation letter for call center jobs may cause damage to an applicant, both professionally and personally. He may also take legal action against the company and the person who has passed negative remarks about the candidate through their cover letter.
Most candidates do not take into account the fact that a negative recommendation letter for call center jobs exist. It is therefore very essential that every employee takes utmost care that their professional attitude and conduct remains positive.
A prospective employer may demand them at the time of the interview or after getting selected for the call center job. They may even approach your former employer directly. At such times, a negative recommendation letter for call center jobs may result in a great damage not only in losing your current opportunity but also the future opportunities that you are likely to get.
It is very crucial that the person drafting this type of cover letter should be cautious. Surely, it should include the honest details, but also highlight some of the positive points so that the letter does not appear harsh. Make sure that letter does not cause a lifelong damage to a person by leaving them jobless.
Here is a sample of negative recommendation letter for call center jobs:
To
Vera S. Zielinski
The Manager
Elixir Solutions
3563 Woodrow Way
Liberty, TX 77575
From
Michael G. Elliot
The Manager
Axiom BPO
3545 Still Pastures Drive
Columbia, SC 29210
Phone: 803-427-8801
Email: michaelgelliot@teleworm.com
Date: January 4, 2012
Dear Ms. Zielinski,
I am writing this letter in response to your request about the work history of Mr. Stephen E. Devereaux. He was working as a Senior Associate from January 1, 2011 to November 30, 2011. He was terminated because of his unprofessional attitude.
Mr. Devereaux possessed excellent communication skills that are essential in any customer service industry. He was working in an outbound process. He did not follow the company procedures and used to make personal calls on several occasions. In spite of giving repeated warnings, he continued to do the same. He was unable to handle irate customers. His lack of seriousness for the job led to his termination.
I would not recommend Mr. Devereaux for any job that involves customer interaction. I will suggest that you can consider him for any non-voice process as he has got good keyboarding skills. Thank you for the time and consideration. Please feel free to contact me on my phone if you require any other details.
Yours truly,
Signature
Michael Elliot
It is important to strike a balance in negative recommendation letter for call center jobs. Though it may prove to cause some serious consequences on the applicant's career, it may help the prospective employer in altering their decision to hire that particular applicant.
Most candidates do not take into account the fact that a negative recommendation letter for call center jobs exist. It is therefore very essential that every employee takes utmost care that their professional attitude and conduct remains positive.
A prospective employer may demand them at the time of the interview or after getting selected for the call center job. They may even approach your former employer directly. At such times, a negative recommendation letter for call center jobs may result in a great damage not only in losing your current opportunity but also the future opportunities that you are likely to get.
It is very crucial that the person drafting this type of cover letter should be cautious. Surely, it should include the honest details, but also highlight some of the positive points so that the letter does not appear harsh. Make sure that letter does not cause a lifelong damage to a person by leaving them jobless.
Here is a sample of negative recommendation letter for call center jobs:
To
Vera S. Zielinski
The Manager
Elixir Solutions
3563 Woodrow Way
Liberty, TX 77575
From
Michael G. Elliot
The Manager
Axiom BPO
3545 Still Pastures Drive
Columbia, SC 29210
Phone: 803-427-8801
Email: michaelgelliot@teleworm.com
Date: January 4, 2012
Dear Ms. Zielinski,
I am writing this letter in response to your request about the work history of Mr. Stephen E. Devereaux. He was working as a Senior Associate from January 1, 2011 to November 30, 2011. He was terminated because of his unprofessional attitude.
Mr. Devereaux possessed excellent communication skills that are essential in any customer service industry. He was working in an outbound process. He did not follow the company procedures and used to make personal calls on several occasions. In spite of giving repeated warnings, he continued to do the same. He was unable to handle irate customers. His lack of seriousness for the job led to his termination.
I would not recommend Mr. Devereaux for any job that involves customer interaction. I will suggest that you can consider him for any non-voice process as he has got good keyboarding skills. Thank you for the time and consideration. Please feel free to contact me on my phone if you require any other details.
Yours truly,
Signature
Michael Elliot
It is important to strike a balance in negative recommendation letter for call center jobs. Though it may prove to cause some serious consequences on the applicant's career, it may help the prospective employer in altering their decision to hire that particular applicant.
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