Wednesday 11 January 2012

Letter of Recommendation for Call Center Jobs

Definition
A letter of recommendation for call center jobs is nothing but a formal document that is provided by some senior or past employee of the organization describing your exclusive skills and attributes that make you the best-fitted candidate for a call center job.

Importance of letter of recommendation for call center jobs
A strong letter of recommendation for call center jobs presents you to the prospective employer in a positive manner. They may breathe a sigh of relief after receiving a strong recommendation letter. It will help them to confirm the fact that they have taken the right decision in selecting you for the call center job.

How to select a referrer?
Selection of a right referrer for the job is important. The referrer can be a senior person or a former employee or even a colleague who is well aware of your capabilities and strengths. It is always a good idea to seek the permission of the referrer. Once they have agreed to do so, you can briefly provide them an insight into your work experience and other relevant details that will make the job easier for them.

What should be the content of the cover letter of recommendation?
The cover letter should provide details like the job title, work tenure and the relationship with the writer. It should highlight all the positive attributes that help in strengthening the candidacy of the applicant. If possible, demonstrate by providing relevant examples.

Sample of letter of recommendation for call center jobs

To
Helen S. Moore
The Human Resource Manager
AZA BPO
1848 Glenview Drive
Pawnee, TX 78145

From
Tammy B. Holloway
The HR Manager
SLT Services
1804 Virgil Street
Fort Walton Beach, FL 32548
Phone: 850-217-5444
Email: tammybholloway@teleworm.com

Dear Ms. Moore,
It is a pleasure to recommend Ms. Chanda Turner for the post of Senior Associate in your organization. She was working as a junior associate for an insurance process from March 1, 2010 to December 31, 2011.She left the job owing to her relocation to Texas.

Ms. Turner was an excellent team player and followed all the procedures. She had good listening skills and had an ability to understand the grievances of the customers. Her customers used to get the feeling of being heard and were assured that their queries would be resolved at the earliest. She performed well consistently and has excellent keyboarding skills. She motivated other team members to improve their performances and took initiative to conduct short training workshops.

I would like to convey my best wishes for her future endeavors. If you need any other information, please contact me on the phone number provided above. Thank you for the time taken to go through my letter.

Yours truly,

Signature
Tammy Holloway

You may need to request a letter of recommendation for call center jobs or you may be asked to write it for someone. In any situation, you should keep in mind the details mentioned above. You can refer the above sample for better drafting.


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